Terms and Conditions for Online Book Sales
General
By placing an order with Wilson Chapman & Associates, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
Ordering
Eligibility: To place an order, you must be at least 18 years old and possess a valid credit or debit card issued by a bank acceptable to us.
Accuracy of Information: You agree to provide accurate, current, and complete information during the checkout process. You are responsible for ensuring that your account information is up to date.
Pricing and Payment
Prices: All prices are listed in USD (United States Dollar) and are subject to change without notice. Prices do not include shipping and handling fees, which will be calculated and added to your total order amount.
Payment: We accept PayPal and major debit and credit cards. Payment must be received in full before your order is processed.
Shipping and Delivery
Shipping: We ship to the United States, its territories, and most Caribbean islands. Shipping times and costs vary depending on the destination and shipping method selected.
Delivery: Estimated delivery times are provided for reference only and are not guaranteed. Wilson Chapman & Associates is not responsible for delays caused by the carrier or customs clearance.
Returns and Refunds
Return Policy: We accept returns of unopened and unused books within 30 days of delivery. To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return.
Refund Policy: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 14 business days. Please note that shipping costs are non-refundable.
Damaged or Defective Items: If you receive a damaged or defective book, please contact us within 7 days of delivery with photos of the damage. We will arrange for a replacement or refund as appropriate.
Cancellations
Order Cancellations: You may cancel your order within 24 hours of placing it by contacting our customer service team. After 24 hours, we cannot guarantee that the order can be canceled.
Intellectual Property
All content on our website, including text, images, and logos, is the property of Wilson Chapman & Associates and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Limitation of Liability
Our liability for any claim arising from your purchase is limited to the purchase price of the item(s) in question. Wilson Chapman & Associates is not liable for any indirect, incidental, or consequential damages.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland, USA, without regard to its conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our site signifies your acceptance of the updated terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].